Three ways leaders can bring out the best in others!


Do you ever find yourself surrounded by people who bring out the best in you? What did they do? How did they make you feel? Did you feel like you could almost fly? Maya Angelou said it best, “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” Continue reading


It’s the Experience Economy stupid!

Experience economy

David and his wife Jennifer arrived at the hotel on a Saturday afternoon. As they arrived, they were greeted warmly by the hotel ambassadors wishing them a Happy Anniversary. “Welcome to the Renaissance Hotel, we are delighted to have you here today.” Continue reading