Ten Commandments of Great Customer Experience

ce-resized-600

Excellent customer experience must be at the core of our business if we want to stand above the crowd. If you want your business to grow and prosper, you must create a customer experience that’s unique and memorable to everyone who does business with your company. Continue reading

Advertisements

What do you look for when you hire leaders?

hattip-onlinetools-lg

What do you look for when you hire a leader to work in your organization? It seems like every person you ask, may give you slightly a different answer. When I ask this question to business executives and CEOs, most of them draw upon their own personal experiences of what makes a great leader. Rarely, do they go to the company vision and values of what their culture is all about. Continue reading