What to pack on your leadership journey?

mountain path

Leadership is not a destination, but a life long journey. I have come to realize that leadership is really more about discovering your life’s purpose to be the best person you can be in order to positively influence others. Leaders are not born, but they are becoming one. It’s about growing and cultivating the best version of ourselves. Continue reading


Three ways to create a Customer Service Revolution!


Customer service is a game-changer in business today.  Name a great a company and you will notice that their customer service is head and shoulders above the rest in their respective industry. Continue reading

How to win a customer for a life time?


In almost every business, the common objective is to make money. Many business owners and new entrepreneurs are tempted to focus on that.  But the best indication of a successful business in the long run comes from building great relationships with customers so they keep coming back for more. Loyalty is the name of the game! Continue reading